Terms and conditions

General Terms and Conditions
Table of Contents:
Article 1 - Definitions
Article 2 - Identity of the entrepreneur
Article 3 - Applicability
Article 4 - The offer
Articele 5 - The agreement
Article 6 - Right of withdrawal
Article 7 - Costs in case of withdrawal
Article 8 - Exclusion of the right of withdrawal
Article 9 - The price
Article 10 - Compliance and warranty
Article 11 - Delivery and execution
Article 12 - Duration transactions: duration, termination and extension
Article 13 - Payment
Article 14 - Complaints procedure
Article 15 - Disputes
Article 16 - Additional or different provisions
Article 1 - Definitions

In these terms and conditions, the following definitions shall apply:
1. Grace period: the period within which the consumer can exercise his
right of withdrawal;
2. Consumer: the natural person who is not acting in the exercise of profession
or business and enters into a distance contract with the entrepreneur;
3. Day: calendar day;
4. Duration transaction: a distance contract relating to a series of
products and/or services, the delivery and/or purchase obligation of which is spread over time; 4.
is spread over time;
5. Durable data carrier: any means that enables the consumer or entrepreneur to
to store information that is addressed to him personally, in a way that allows
future consultation and unaltered reproduction of the stored
information as possible.
6. Right of withdrawal: the possibility for the consumer within the reflection period
to waive the distance contract the costs are returned excluding the shipping costs, return is at own expense
7. Model form: the model form for withdrawal that the entrepreneur
available which a consumer can fill in when he wants to use his right of withdrawal.
his right of withdrawal.
8. Entrepreneur: the natural or legal person who offers products and/or services at
distance to consumers;
9. Distance contract: an agreement whereby, within the framework of a by
trader organized system for distance selling of products
and / or services, up to and including the conclusion of the agreement exclusive use
use of one or more techniques for distance communication;
10. Technology for distance communication: means that can be used for
conclusion of an agreement, without the consumer and entrepreneur simultaneously
have come together in the same room.
11. General Terms and Conditions: the present General Terms and Conditions of the
entrepreneur.

Artikel 2 - Identiteit van de ondernemer
Handelsnaam: Baileyssdesign

Article 3 - Applicability.
1. These general conditions apply to any offer from the
entrepreneur and to every distance contract concluded and
orders between entrepreneur and consumer.
2. Before the distance contract is concluded, the text of these
general terms and conditions is made available to the consumer. If this
is not reasonably possible, before the remote agreement is
be indicated that the general conditions at the entrepreneur
can be inspected and at the request of the consumer as soon as possible be sent free of charge.
be sent as soon as possible.
3. If the distance contract is concluded electronically, notwithstanding the
of the previous paragraph and before the distance contract is concluded, the text
of these general conditions electronically to the consumer
be made available in such a way that the consumer in a
simple manner can be stored on a durable data carrier.
If this is not reasonably possible, before the remote agreement
is concluded, it will be indicated where the general conditions
can be viewed electronically and that at the request of the consumer they
consumer electronically or otherwise will be sent free of charge.
sent.

4. In the event that, in addition to these general terms and conditions, specific
product or service conditions apply, the second and third paragraphs shall
apply by analogy and the consumer can in case of
conflicting general terms and conditions always rely on the applicable
provision that is most favorable to him.
5. If one or more provisions of these general conditions at any time are
5. If one or more provisions in these general terms and conditions are at any time wholly or partially void or annulled, the
agreement and these terms and conditions shall otherwise remain in force and the provision in question shall be
5. If one or more provisions in these general terms and conditions are null and void or declared null and void in whole or in part at any time, then the agreement and these terms and conditions remain in force for the rest and the provision in question will be replaced immediately by mutual agreement by a provision which
the purport of the original as closely as possible

6. Situations not covered by these general terms and conditions are to be
assessed "in the spirit" of these general terms and conditions.
7. Uncertainties about the interpretation or content of one or more provisions of
terms and conditions, must be interpreted 'in the spirit' of these
general terms and conditions.


Article 4 - The offer
1. If an offer has a limited period of validity or is made under conditions
This will be explicitly mentioned in the offer.
2. The offer is without obligation. The entrepreneur is entitled to change and adapt the offer.
adapt.
3. The offer contains a complete and accurate description of the
products and/or services offered. The description is sufficiently detailed
to enable a proper assessment of the offer by the consumer.
possible. If the entrepreneur uses images are a
truthful representation of the products and / or services offered.
Obvious mistakes or obvious errors in the offer binding on the entrepreneur
not binding.
4. All images, specifications and data in the offer are indicative and may not
4. All images, specifications and data in the offer are indicative and can not lead to compensation or dissolution of the agreement.
5. Images accompanying products are a true representation of the
offered products. Operator can not guarantee that the displayed
colors exactly match the real colors of the products.

6. Each offer contains such information, that for the consumer is clear what the
rights and obligations attached to the acceptance of the offer.
attached. This concerns in particular
in particular:
- the price including taxes;
- the possible costs of shipment;
- the way in which the agreement will be concluded and which actions are
necessary for this;
- whether or not the right of withdrawal is applicable;
- the method of payment, delivery and performance of the agreement;
- the period for accepting the offer, or the period within which the
entrepreneur guarantees the price;

- the amount of the rate of distance communication if the cost of the
use of the means of distance communication are calculated on a
basis other than the regular basic rate for the means of
means of communication;
- Whether the contract is archived after its conclusion, and if so in what
way it can be consulted by the consumer;
- the manner in which the consumer, before the conclusion of the agreement, the
him in the context of the agreement can check and
repair if desired;
- any languages other than Dutch in which the agreement can be
be concluded;
- the behavioral codes to which the entrepreneur is subject and the way
how the consumer can consult these codes of conduct electronically; and
consult; and
- the minimum duration of the distance contract in case of a
duration transaction.

Article 5 - The Agreement
1. The agreement comes about, subject to the provisions of paragraph 4, on
the moment of acceptance by the consumer of the offer and meeting the
the conditions thereby stipulated.
2. If the consumer has accepted the offer electronically,
If the consumer has accepted the offer electronically, the trader will immediately confirm receipt of electronic
acceptance of the offer. As long as the receipt of this acceptance
confirmed by the entrepreneur, the consumer can dissolve the agreement.
3. If the agreement is concluded electronically, the trader will take the following measures
appropriate technical and organizational measures to protect the electronic
electronic transfer of data and he ensures a secure web environment.
If the consumer can pay electronically, the entrepreneur will
observe appropriate security measures.
4. The entrepreneur can inform himself - within legal frameworks - whether the
can meet his payment obligations, as well as of all those facts
and factors that are important for a responsible conclusion of the
distance contract. If the entrepreneur on the basis of this research
good grounds not to enter into the agreement, he is entitled
motivated to refuse an order or application or to the implementation of
attach special conditions.
5. The entrepreneur shall include with the product or service to the consumer the following
information, in writing or in such a way that it can be
accessible way can be stored on a durable data carrier,
include:
a. the visiting address of the establishment of the entrepreneur where the consumer with
complaints;
b. the conditions under which and the way in which the consumer can make use of the
right of withdrawal, or a clear notification regarding the exclusion of the right of withdrawal.
excluded from the right of withdrawal;
c. the information on guarantees and existing after-sales service;
d. the data included in article 4 paragraph 3 of these conditions, unless the
entrepreneur has already provided these data to the consumer before the execution
of the agreement;
e. the requirements for terminating the agreement if the agreement has a
duration of more than one year or is of indefinite duration.
6. In the case of a duration transaction, the provision of the previous paragraph applies only to
applicable to the first delivery.
7. Every agreement is entered into under the suspensive conditions
of sufficient availability of the relevant products.

Article 6 - Right of withdrawal
Personalized items cannot be returned.

Article 7 - Costs in case of withdrawal
1. If the consumer makes use of his right of withdrawal, at most
the costs of return shipment for his account.
2. If the consumer has paid an amount, the entrepreneur will this amount as
If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but at the latest within 14 days after revocation. Here
is the condition that the product is already received back by the
merchant or conclusive evidence of complete return can be presented.
Reimbursement will be made through the same payment method used by the consumer
unless the consumer explicitly authorizes a different payment method.
payment method.
3. In case of damage to the product by careless handling by the
consumer himself, the consumer is liable for any depreciation
of the product.

4. The consumer cannot be held liable for depreciation
of the product when not all legally required
information about the right of withdrawal has been provided, this should be done before the
conclusion of the purchase agreement.

Article 8 - Exclusion of right of withdrawal.
1. The entrepreneur can exclude the consumer's right of withdrawal for
products as described in paragraphs 2 and 3. The exclusion of the right of withdrawal
The exclusion of the right of withdrawal is only valid if the trader clearly stated this in the offer, or at least in good time before
conclusion of the agreement, has stated this.

2. Exclusion of the right of withdrawal is only possible for products
a. that have been created by the entrepreneur in accordance with specifications of
the consumer;
b. that are clearly personal in nature;
c. that cannot be returned due to their nature;
d. that spoil or age quickly;
e. whose price depends on fluctuations in the financial market
on which the entrepreneur has no influence;
f. for single newspapers and magazines;
g. for audio and video recordings and computer software of which the consumer has broken the seal.
has broken the seal.
h. for hygienic products of which the consumer has broken the seal.
broken.

3. Exclusion of the right of withdrawal is only possible for services:
a. concerning accommodation, transportation, restaurant business or leisure activities to be performed on
a certain date or during a certain period;
b. whose delivery has started with the express consent of the consumer
started before the cooling-off period has expired;
c. relating to betting and lotteries.

Article 9 - The Price
1. During the period of validity stated in the offer, the prices of
the products and/or services offered are not increased, except for
price changes resulting from changes in VAT rates.
2. Notwithstanding the previous paragraph, the entrepreneur may offer products or services whose prices
prices are subject to fluctuations in the financial market and are beyond the Entrepreneur's control.
entrepreneur has no influence on, with variable prices. This
linked to fluctuations and the fact that any prices mentioned are target prices.
guide prices, are mentioned in the offer.
3. Price increases within 3 months after the conclusion of the agreement
are only allowed if they are the result of legal regulations or
provisions.
4. Price increases from 3 months after the conclusion of the agreement
are only allowed if the entrepreneur has stipulated them and:
a. they are the result of legal regulations or provisions; or
b. the consumer is authorized to terminate the contract on
from the day on which the price increase takes effect.

5. The prices mentioned in the offer of products or services include VAT.
6. All prices are subject to printing and typesetting errors. For the consequences of
for the consequences of misprints and typesetting errors. In case of printing and typesetting errors
The entrepreneur is not obliged to deliver the product according to the incorrect price.

Article 10 - Conformity and Warranty
1. The entrepreneur guarantees that the products and / or services meet the
agreement, the specifications listed in the offer, the reasonable requirements of reliability
reliability and / or usefulness and the date of the conclusion of the agreement
the agreement existing legal provisions and/or government regulations.
If agreed, the entrepreneur also guarantees that the product is
is suitable for other than normal use.
2. A guarantee provided by the entrepreneur, manufacturer or importer does not affect
the legal rights and claims that the consumer under the
agreement against the entrepreneur can assert.
3. Any defects or wrongly delivered products should be reported to the entrepreneur in writing within 2 months
After delivery to the entrepreneur to be reported in writing. Return of the
products must be in the original packaging and in new condition.
condition.
4. The warranty period of the entrepreneur corresponds to the
factory warranty period. However, the entrepreneur is never responsible for
the ultimate suitability of the products for each individual application
nor for any advice regarding the use or application of the products.
the application of the products.

5. The warranty does not apply if:
- The consumer has repaired and/or modified the delivered products himself or
Has had them repaired and/or modified by third parties;
- The delivered products have been exposed to abnormal conditions or
otherwise carelessly treated or contrary to the instructions of the entrepreneur and/or on the packaging.
the entrepreneur and/or on the packaging are treated;
- The inadequacy is wholly or partially the result of regulations that the
government has set or will set regarding the nature or quality of the materials used.
materials used.

Article 11 - Delivery and execution.
1. The entrepreneur will take the greatest possible care when receiving and
receiving and in the execution of orders of products and in the
assessment of applications for the provision of services.
2. The place of delivery is the address that the consumer has made known to the company.
has made known to the company.
3. Subject to what is stated in paragraph 4 of this article, the
company accepted orders with convenient speed but at the latest within 30
days, unless consumer has agreed to a longer
delivery period. If delivery is delayed, or if an order cannot be
not or only partially carried out, the consumer receives
of this no later than 30 days after he has placed the order. The
consumer in that case has the right to terminate the contract without penalty.
dissolve. The consumer is not entitled to compensation.
4. All delivery terms are indicative. The consumer cannot derive any rights
Consumer cannot derive any rights from any terms mentioned. Exceeding a term gives the
consumer no right to compensation.

5. In case of dissolution in accordance with paragraph 3 of this article, the entrepreneur will refund the
that the consumer has paid as soon as possible, but no later than within
14 days after dissolution, refund.
6. If delivery of an ordered product proves impossible, the entrepreneur will
entrepreneur shall make an effort to provide a replacement product.
No later than at the delivery will be clear and comprehensible manner reported that
a replacement article is delivered. For replacement items, the
right of withdrawal cannot be excluded. The costs of any
return shipment shall be borne by the entrepreneur.

7. The risk of damage and/or loss of products rests with the
entrepreneur until the moment of delivery to the consumer or a previously
and made known to the entrepreneur representative, unless
expressly agreed otherwise.
Article 12 - Duration transactions: duration, termination and renewal
Termination
1. The consumer may terminate a contract entered into for an indefinite period and
that extends to the regular delivery of products (including electricity) or services
or services, at any time terminate in accordance with the applicable termination rules and a
agreed termination rules and a notice of up to one month.
month.
2. The consumer may contract for a definite period and
that extends to the regular delivery of products (including electricity) or services
or services, at any time towards the end of the fixed term with due
with due observance of the agreed termination rules and
a notice period not exceeding one month.

3. The consumer may terminate the agreements mentioned in the previous paragraphs:
- terminate at any time and not be limited to termination at a specific
time or period;
- at least terminate them in the same way as they were entered into by him;
- always terminate them with the same notice period as the entrepreneur has
stipulated.

Extension
4. An agreement that is entered into for a definite period and that extends to the
regular delivery of products (including electricity) or services,
may not be tacitly extended or renewed for a fixed term.
4. In deviation from the previous paragraph, an agreement entered into for a definite period of time
4. Notwithstanding the previous paragraph, a contract entered into for a definite period and
weekly newspapers and magazines be tacitly renewed for a fixed term not exceeding three months
of up to three months, if the consumer this extended agreement
towards the end of the extension with a notice of up to one month.
5. An agreement entered into for a definite period and which extends to the
regular delivery of products or services may only be tacitly renewed for an indefinite period of time if the
indefinitely if the consumer may cancel at any time
with a maximum notice period of one month and a maximum notice period of
three months in case the contract is for regular, but less
less than once a month, delivery of daily or weekly newspapers and magazines.
magazines.
6. A contract of limited duration for the regular delivery, by way of introduction, of daily
of daily or weekly newspapers and magazines (trial or introductory subscription) shall not be
trial or introductory subscription) is not tacitly continued and ends
automatically at the end of the trial or introductory period.

Duration
7. If a contract has a duration of more than one year, the consumer may
after one year the agreement at any time with a notice of up to one month
one month, unless reasonableness and fairness oppose termination before
the end of the agreed duration.

Article 13 - Payment
1. Unless otherwise agreed, the amounts owed by the consumer should be
amounts owed must be paid within 7 working days after the start of the
of the reflection period as referred to in article 6 paragraph 1. In case of an agreement
to provide a service, this period commences after the consumer has received the
confirmation of the agreement has received.

2. The consumer has the duty to inaccuracies in provided or specified
payment details immediately to the entrepreneur.
3. In case of default of payment by the consumer, the entrepreneur has subject to
3. In case of default of payment by the consumer, the entrepreneur is entitled to charge
in advance to the consumer to charge reasonable costs.

Article 14 - Complaints procedure
1. The entrepreneur has a sufficiently publicized
complaints procedure and handles the complaint in accordance with this
complaints procedure.
2. Complaints about the implementation of the agreement must be within 2 months
fully and clearly described be submitted to the entrepreneur, after the
consumer has discovered the defects.
3. Complaints submitted to the entrepreneur within a period of 14 days
counted from the date of receipt. If a complaint
foreseeable longer processing time, the entrepreneur will within the
period of 14 days with a notice of receipt and an indication
when the consumer can expect a more detailed answer.

4. If the complaint cannot be resolved by mutual agreement, a
dispute that is subject to the dispute settlement procedure.
5. In case of complaints, a consumer should first turn to the entrepreneur.
It is also possible to register complaints via the European ODR platform
(http://ec.europa.eu/odr).

6. A complaint does not suspend the obligations of the entrepreneur, unless the
entrepreneur indicates otherwise in writing.
7. If a complaint is found to be justified by the entrepreneur, the
entrepreneur at his discretion or replace or repair the delivered products free of charge.
repair.
Article 15 - Disputes.
1. On agreements between the entrepreneur and the consumer to which these
general terms and conditions are subject to Dutch law.
applicable. Even if the consumer resides abroad.
2. The Vienna Sales Convention does not apply.
Article 16 - Additional or different provisions
Additional or different provisions of these general conditions
may not be to the detriment of the consumer and should be recorded in writing or in such
recorded in writing or in such a way that the consumer in an accessible manner
accessible way to be stored on a durable
data carrier